COVID-19 and the Future of Healthcare


Healthcare organizations continuously adopt new technologies and modify practices on their own. But in spite of the industry’s initiatives, no medical facility could have predicted the impact of COVID-19 and what it would reveal about the current state of medicine. While it’s unclear when the pandemic will ultimately pass, let’s take a look at how it might influence healthcare in the near future and far down the line.

Patients Leveraging Telemedicine

Social distancing guidelines and stay-at-home mandates will eventually lift, but telemedicine is predicted to remain as an empowering healthcare tool — especially for patients in rural areas with limited healthcare access. Although telehealth technology existed long before the onset of COVID-19, it’s expected that patients will leverage this healthcare tool more than ever as a result of the pandemic. For primary care specifically, telemedicine can virtually eliminate the need for most in-person visits through remote doctor access and prescription refills.

Facilities Prioritizing Preparation

Pandemic preparedness can take many forms — each of which requires preemptive planning. To prepare for the possibility of another pandemic, every healthcare facility should first start by mobilizing a task force dedicated to organizing and allocating resources. These types of preparedness committees must include disaster coordinators along with select members from each facility department. Similarly, hospitals and private practices may improve their pandemic preparedness by forming or joining coalitions to widen the scope of planning.

Employers Accommodating Professionals  

Growing the healthcare workforce has long been a priority for individual practices and healthcare groups. However, COVID-19 presents many organizations with the challenge of instead maintaining their workforce. As clinical workers face a higher risk of infection, healthcare facilities face a higher rate of turnover. Therefore, during and after the pandemic, it’s predicted that healthcare facilities will begin to offer more flexible solutions, amenities, and benefits to retain and protect medical staff, such as:

  • Access to new childcare programs
  • Improved training processes and practices
  • Medical daycare for family members

Your Long-Term Healthcare Partner

Change is imminent in the healthcare industry, which is why the team of healthcare recruiters at HealthCare Support wants now more than ever to make a difference. Our experienced staff is dedicated to closing talent gaps and filling voids across hospital networks and individual organizations. To learn more about our services, contact us today at 407-478-0332.

4 Ways to Increase Productivity of Your Healthcare Team

Employee productivity is the cornerstone of a healthy healthcare facility. That’s why it’s important that your employees have adequate time to get through their daily tasks and that they make the most of every minute on the clock especially in times like now when our country is depending on our healthcare workers to care for those infected with the novel coronavirus. If your healthcare team needs a little help getting back into gear, take a look at these four ways to increase productivity.

Train Your Team on New Technology

Carving some time out to teach your healthcare team about new technology can work wonders for your facility’s productivity. For example, instead of having to print reports, spreadsheets, and schedules, your team can use a communications app that quickly streamlines the process. And if you want to learn what your employees think about the productivity of your facility, you can use such apps to distribute surveys and ask for feedback. Alongside a communications app, consider using project management software for administrative tasks or similar operations that you would like to improve. It is also important to cross-train employees as much as possible. Department efficiency is just as important as individual employee efficiency and during uncertain times like now, it is important to plan ahead with Plan B and Plan C should certain team members be unable to perform their typical roles.

Recognize Productivity with Rewards

When you want to see improvements in specific parts of your healthcare facility, incentives are a smart and effective tool to use. Of course, bonuses and other monetary rewards are a great way to encourage your healthcare team to step it up. But they aren’t the only way. If you don’t have quite enough room in your budget to offer up monthly, quarterly, or yearly bonuses to the most productive employees, consider recognizing them with other rewards, including:

  • Small gift cards for popular retailers like Amazon or Walmart
  • Employee of the Month awards & photo recognition
  • Shout outs on your facility’s social media pages and intranet
  • Gift baskets or goodie bags

Improve Your Employee Evaluations

If data is telling you that productivity is low, it might be because your employees aren’t aware of what they need to improve. By setting expectations through performance reviews and scheduled evaluations, you can encourage your staff to work harder, meet their goals, and have an impressive performance history. Furthermore, you can use employee evaluations to let your staff know when they aren’t meeting goals and redirect their attention with tips and tricks to do so.

Get Help from a Healthcare Recruiter

Having a productive healthcare facility requires effort from an employer just as much as the employees. That’s why it’s essential to not only do your part and equip your staff with the tools for success, but also ensure that your workforce is filled with the best. If you want to improve productivity on your healthcare team, put together the best group of workers with the recruiters at HealthCare Support. Our healthcare recruiter team will search for the right candidates, screen them until we find the best fits for your facility, and track their progress with our scorecard rating practice. To learn more, call us today at 407-478-0332.

Millennials are Transforming the System

Take a look around your office. How many people are millennials? How many are living up to the millennial stereotype that people go on and on about?

In just a few years, the majority of the workforce will be millennials. Some say millennials are going to doom us all. Some say they’re going to kill the economy. The common stereotypes include being stubborn, spoiled brats that don’t work hard, are lazy, and are obsessed with their smart phones. However, I’ll tell you why they’re going to revitalize the workplace.

Slowly but surely, millennials are already making an impact by changing everyday work life. Generally, it’s hard to have a work-life balance, especially in the healthcare industry. A lot of healthcare professional work jobs that require them to work long hours, but this is changing thanks to millennials. One of the most important thing to millennials, is a work-life balance. William Hartenbach, M.D., executive vice president of anesthesia services for physician staffing firm EmCare, let his employees have more PTO and vacation time because “it’s increasingly important to make sure that you don’t get burned out. It’s a long career and it’s fairly intense and the stakes are high.”

Managers are also allowing employees to have more flexible schedules and are able to create their own hours. Not everyone is working the same 8-5 time. Also, thanks to technology and the way millennials understand it, some companies give the option to work from home. Having flexible hours and working from home means you have time to be with your kids when they get back from school and for some even allows them time to make breakfast with them before heading off to work.  In 1975, the average time mothers and fathers spent with their kids were 9.7 hours a week. In 2018, that time has doubled to 20.7 hours. Could this be because parents get to create their own schedules? Absolutely. And spending more time with your kids creates less emotional and mental problems when they get older. (Thank you, millennials.)

Millennials like to build relationships. They’re friendly people, need emotional attachment, and want to personally connect with everyone around them, including their bosses and managers. They’re more open to their personal lives and connect with people better this way. This allows for a more comfortable atmosphere and it causes work to be bearable for everyone involved. Happy employees equal a happy company.

Given a choice between working by yourself and working in a team, millennials choose working with a team 90% of the time. Teamwork makes the dream work. They also like to receive feedback and constructive criticism, that way they know what they’re doing wrong and what to do to make things better. Millennials received participation trophies and “A for Effort” so they are used to receiving something for the duties they fulfill. (Also, counterpoint, they are blamed for receiving participation trophies, but they are not the ones responsible for giving them out in the first place, now are they?) Along with constructive criticism, they like to be mentored, given advice to, and they genuinely want to know how to succeed. Millennials make determined and energetic employees, so they can outshine others. The more determined your employees are to exceed, the more successful your company.

In healthcare, treatment plans change so much because technology and research are evolving each day. Cures are created, robots are managing surgery, and patient histories are maintained through smartphone apps. Millennials are the generation that grew up on technology. It’s their baby. Where technology is a millennial generation strength, other generations consider it their weakness. Thanks to millennials the transition to this technological world has been quite simple.

Some hiring managers may get put off at the thought of hiring a millenial because of common conceptions of them being high maintenance and picky.  However these millenials will be what takes your business to the next level. Learning what it is important too them is the first step in a successful partnership. Painting a clear picture of the position and expectations along with flexible hours, relationships, teamwork and technology are what matter most.

Whether you’re a manager with limited time (patience) and need help finding the right millenial or a millenial on the job hunt, you can count on HealthCare Support to be upfront and address any concerns head on.

Technology is Taking Over

It’s 2019. We all saw it coming: Technology is taking over. Everywhere we look people have their noses buried in their smart phones, tablets, and computers. It’s crazy to think how far we’ve come, and all the things people had to do without technology. Remember when you had to mail a letter if you wanted to reach someone? Or how about going to the library if you didn’t know something? Technology has made some major differences to improve the world, but there’s a lot of controversy whether technology actually made the world a better place. Do the pros outweigh the cons? Should the cons not be overlooked? Tell us what you think:


  • Internet and Accuracy

    Don’t know the answer to a question? You are now a few clicks away from knowing the answer through Google. Need to add things up and document numbers? You’ve got everything you need on your computer with Excel and the Calculator app. The internet and programs, like Microsoft Office, are there to fix your human errors.

  • Time Saver

    Having a computer allows you to do many things at once. You can schedule appointments, email people, and perform other tedious tasks in minutes. If you share projects with your coworkers, all files can be saved in one place for people to access. Therefore, making everything you do more efficient and productive.

  • Green Planet

    Tree huggers unite! Technology allows us to be paperless. We don’t have to use a single sheet of paper while we’re writing novels, figuring out mathematical equations, or spelling things. Saving paper saves trees and saving trees saves the planet.

  • Communication

    Using direct messaging apps such as Skype, Slack, GroupMe, and IM, you can ask quick questions or message someone without writing an email or leaving your desk. For more polished business to business communications, just compose an email. You never have to pick up the phone again!

  • Working from Home

    Your employees don’t need to be in the office to work anymore. Save overhead and allow your employees to work remotely using their own laptops and WiFi.


  • Slackers

    Americans waste almost two hours a day on things other than their responsibilities. What are they doing? They’re checking their social media or texting their friends. Technology can be a big distraction in the workplace causing some employees to be less productive.

  • Communication (again?)

    Yes, communication in the office is compromised because instead of talking in person, we talk over text and emails. Many things can be lost in translation.

  • Money, Money, Money

    Technology is expensive! If your smartphone breaks, it could be up to $300 to get it fixed. Need to restore your laptop’s hard drive? Computers are even more expensive to repair.

  • Automatic

    Everything works by itself now and this makes people lazy at work. Some basic skills go to waste, such as tracking inventory. Automated messages get frustrating when you’re trying to call an operator for customer service but get stuck with a robotic voice that can never understand you.

In a world where technology is everywhere you turn, we understand the importance of one on one conversations with our candidates. At HealthCare Support, our candidates have essential conversations with their recruiter throughout the hiring process.

Interested? Apply Here!