Patient Account Specialist |
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Patient Account Specialist

As a patient account specialist, you are responsible for the daily process and submission of durable medical equipment claims. You will work directly with physicians, medical professionals, and patients in a clinical setting.


  • Process durable medical equipment (DME) orders
  • Compare claims against signed invoice charge tickets
  • Verify insurance coverage/pre authorization
  • Process physicians orders
  • Resolve account related issues
  • Take payments for patients over the phone


  • Excellent written and verbal communication skills
  • Attention to detail
  • Ability to organize multiple projects and assignments at once
  • Establish and maintain effective working relationships with patients, physicians, and staff
  • Knowledge of anatomy, physiology, medical terminology, insurance claims and benefits

Education and Experience

  • High school diploma or GED required
  • (1) year of medical insurance billing experience
  • Must have professional phone skills; call center experience is a plus

If you are someone who learns quickly, works well in a fast paced environment, and has excellent customer service skills, working as a patient account specialist could be the perfect position for you. For more information on this job or ones like it, contact the professionals today at HealthCare Support by calling 407-478-0332.

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