RN/ LPN Patient Care Advocate – Hybrid

Hybrid RN/LPN Patient Care Advocate

HealthCare Support is actively seeking a Hybrid RN/LPN Patient Care Advocate to fill an opening with a Healthcare Company in Pittsburgh and Philadelphia, PA.

Daily Responsibilities for Hybrid RN/LPN Patient Care Advocate:

• The Hybrid RN/LPN Patient Care Advocate will be working with members to ensure care gaps are closed, barriers to care are removed, and improve member and provider experiences.
• The Hybrid RN/LPN Patient Care Advocate will handle telephonic outreach to members, addressing gaps in care, barriers to care, i.e., transportation, offering in-home test kits for gap closures.
• The Hybrid RN/LPN Patient Care Advocate will also be piloting the Member retention program: addressing member concerns and identify solutions to aid in the improvement of the member experience.
• The Hybrid RN/LPN Patient Care Advocate will collaborate with other team to solve member concerns
• This will be a Contract Role (potential to extend)
• Shift: M-F, 8:30AM to 5:30PM EST
• Hybrid in Pittsburgh or Philadelphia, PA

Required Qualifications for Hybrid RN/LPN Patient Care Advocate:

• Graduate from an accredited nursing school
• Must have RN/LPN license for PA
• Active and Valid Driver's license
• 2+ years of experience in patient outreach/health education within case management from another Managed Care Organization
• Motivational Interviewing skills
• Understanding of HEDIS measures and quality improvement initiatives
• MS Office, Smartsheet, Teams, and Zoom experience
• Good tenure in previous role
• WFH capability – smart phone, private workspace, high speed internet
• Soft skills: 
  • Strong communication skills
  • Organizational skills
• Preferred but required:
  • Project management/lead

Benefits for Hybrid RN/LPN Patient Care Advocate:
· Immediate enrollment in Health Insurance
· Dental Insurance
· Life Insurance
· Employee Assistance Program (EAP)
· Access to Investment Accounts
· Career and educational tools within our Ingenovis ACT (Advocacy) Program

Pay Details: $25.00/hour – $34.00/hour

Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.
For additional consideration, please email a copy of your resume to joisa.cesista@healthcaresupport.com and 321-251-2207 and our recruiters will reach out.
Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

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