Patient Advocate I | healthcaresupport.com
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Patient Advocate I

.Patient Advocate I

HealthCare Support is actively seeking a Patient Advocate I to fill an opening with a healthcare company in Melville, NY.

Daily Responsibilities for Patient Advocate I:

  • Manage communications with patients concerning their billing and insurance questions
  • Handle both inbound and outbound calls, provide precise self-pay price quotes and estimates, and promptly resolve patient inquiries
  • Analyze Explanation of Benefits (EOB) documents to understand and resolve billing issues
  • Provide clear explanations and next steps to patients regarding their insurance claims and coverage
  • 9:00am-5:30pm

Required Qualifications for Patient Advocate I:

  • 1+ year of experience in customer service, preferably in a healthcare or financial setting
  • Excellent communication and interpersonal skills
  • Must have reliable transportation

Preferred Qualifications for Patient Advocate I:

  • Experience with AthenaIDX or similar Medical Billing platform
  • Experienced in Medical Billing
  • Strong understanding of medical billing processes and insurance-related documentation

Benefits for Patient Advocate I:

  • Immediate enrollment in Health Insurance
  • Dental Insurance
  • Life Insurance
  • Employee Assistance Program (EAP)
  • Access to Investment Accounts
  • Career and educational tools within our Ingenovis ACT (Advocacy) Program

Pay Details: $20.69/hour

Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.

For additional consideration, please email a copy of your resume to norylett.delfin@healthcaresupport.com with your phone number, the job title and location, and our recruiters will reach out.
Healthcare Support Staffing, LLC. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

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