LPN Patient Care Advocate – Hybrid

  LPN Patient Care Advocate

HealthCare Support seeks an LPN Patient Care Advocate to fill an opening at a Fortune Top 25 Managed Care Company.

Daily Responsibilities for an LPN Patient Care Advocate

• Location: DFH Newark DE Office, Provider offices in Newark DE and surrounding areas, remote
• Outreach to members and providers to close care gaps and improve experience
• Partner with providers to improve HEDIS measures and deliver coding education
• Support quality improvement audits and compliance efforts
• Schedule appointments, educate members on needed care, and connect to resources
• Maintain confidentiality of health information

Metrics:

• HEDIS gap closures, measure improvement, outreach success, appointment scheduling, and provider satisfaction

Requirements: LPN Patient Care Advocate

• Graduated from an accredited nursing school or have 4 years of experience in place of a degree
• Must have an LPN license for DE
• Active and Valid Driver’s license
• 2+ years of experience in patient outreach/health education/closing care gaps within case management from another MCO
• Please include IB/OB call metrics, and if the scheduled appointments
• Strong communication and interpersonal skills
• Understanding of Provider Practice Scheduling
• Problem Solving and Resource Coordination
• Understanding of HEDIS measures and quality improvement initiatives
• MS Office, Smartsheet, Teams, and Zoom exp

Benefits for the Procurement LPN Patient Care Advocate

• Immediate enrollment in Health Insurance
• Dental Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Access to Investment Accounts
• Career and educational tools within our Ingenovis ACT (Advocacy) Program

Location: Field role, within 30 minutes driving distance between Newark and Wilmington, DE
Shift: M-F 8-5
Pay Details: $25-34/hour
Length of Assignment: 6-month contract
Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.

For direct contact, please email a copy of your resume to Delilah.Ross@healthcaresupport.com with your phone number and the Job title  LPN Patient Care Advocate, or you may send a text saying “LPN DE”  to 407.478.5895
Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.