Administrative Assistant

An administrative assistant is responsible for performing a variety of administrative and clerical tasks. Duties include supporting managers and employees by assisting them with daily office needs and maintaining the organization’s general administrative activities. To be successful in this position, […]

Accounts Receivable Clerk

A non-clinical accounts receivable clerk is responsible for completing financial, administrative, and clerical services. Duties include ensuring daily operations are being performed accurately and efficiently, processing and monitoring incoming payments correctly, and verifying and posting receipts to secure revenue. To […]

Item Entry Clerk

The pharmacy item entry clerk works in all areas of prescription processing and fulfillment and helps support the pharmacist by entering prescriptions into the system, maintaining accurate customer records, verifying insurance benefits, and filling, receiving, and shipping orders. Job Duties […]

Case Manager

The case manager acts as a liaison between patients, payers, and the healthcare team to support the revenue cycle and help close the gap between a healthcare’s finance and clinical departments. Job Duties and Responsibilities Develops, plans, organizes, and implements […]

Data Entry Specialist

A data entry specialist enters information into a computer database for adequate record keeping. Data entry specialists must be able to type quickly and accurately and possess strong attention to detail. Job Duties and Responsibilities Enters patient information into the […]

Patient Financial Counselor

Patient financial counselor’s (PFC) advises patients and other parties of their financial obligations by compassionately working with them and their families to address questions and concerns they have regarding insurance coverage and related charges. The PFC typically works in a […]

Remote Coding Specialist

Medical coding involves assigning special codes to medical diagnoses and services. While many healthcare facilities hire medical coders to work in offices, some choose to outsource the work to remote coding specialists. These specialists perform their duties, oftentimes, around their […]

Coding Analyst

The coding analyst is responsible for reviewing claims and medical records for correct billing, as well as processing and responding to any necessary incoming appeals and requests regarding determinations with providers. Job Duties and Responsibilities    Applying up-to-date documentation/guidelines when […]

HEDIS Coordinator

HEDIS, a tool used by more than 90 percent of America’s health plans, measures performance on important ranges of care and service. HEDIS coordinators perform different tasks to ensure HEDIS data and reports are accurate, including investigation, auditing, and improvement […]

Referral Specialist

Referral specialists generally work in an office setting and are responsible for making sure patients are approved by their insurance company to see a specialist. They also handle pre-authorization for specific procedures and gather financial information on patients, ensuring they […]