A/R Insurance Rep | healthcaresupport.com
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A/R Insurance Rep

Accounts Receivable (A/R) Insurance Reps manage the patient billing accounts of a healthcare facility. By communicating with insurance companies, third party providers, and patients, A/R Insurance Reps work to issue billing statements and process payments as quickly and accurately as possible. If there are any discrepancies or denials in the payment process, A/R Insurance Reps may communicate with multiple parties to correct them.

Job Responsibilities

  • Enter patient billing data and verify coverage
  • Create patient billing statements
  • File claims and follow-up on claim denials
  • Verify the accuracy of payments to each patient’s account
  • Handle reimbursements to patients, insurance companies, or third parties
  • Address patient inquiries related to billing

Qualifications and Skills

  • High School Diploma, GED, or equivalent experience
  • 1+ years of experience in a healthcare setting
  • Experience with customer service and/or payment collection preferred
  • Microsoft Office Proficiency

To create accurate billing statements and handle reimbursements, A/R Insurance Reps must understand the varying coverages and policies of the patients they assist. Because A/R Insurance Reps work directly with patients to address their billing and payment inquiries, they must also have strong customer service skills.